Help

The home screen lists venues nearest to you. Use the city selector to switch the whole listing to another city, filter by tags, toggle the map view, or search by name. Tap the locate button to sort by distance from your current location.

Open any venue page and switch to its Vibestab, then tap “Vibe Check” to leave a rating and a short review. You need a free account to post one.

Venues climb a four-step verification ladder, shown as a coloured shield next to the venue name: Community (neighbours and customers vouch for it), Identity (a representative confirmed contact details), Government (registration checked against official records) and Licensed (operating licence verified with the regulator). A venue without a badge is unverified — not necessarily untrustworthy, just not yet checked.

If you know a venue personally — as a customer, neighbour or business partner — open its page and tap Vouchin the community verification panel. Vouches are public and count toward the venue’s Community verification tier. You need to be signed in to vouch.

Open your venue’s page and tap Claim venue. Tell us your role and optionally link evidence (registration, website, listing). Our team reviews every claim; once approved, you can manage the page and start moving up the verification ladder.

Email us at hello@nyuchi.com with the venue name and what needs fixing, and we will update it in the knowledge graph. If you represent the venue, claim it from its page to manage the details yourself.

Tap the user icon in the top-right toolbar and select “Join”. Sign-up is handled by our secure hosted sign-in and takes under a minute — you only need an email address.

Email hello@nyuchi.com with the subject “Delete my account” and we will process the request within 7 days.

Contact our support team at hello@nyuchi.com.